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Masqd Face Masks Reviews {July 2020} Is It Safe To Buy?

Masqd Face Masks Reviews 2020

Masqd Face Masks Reviews {July2020} Is It Safe To Buy? -> In this article, you get to know about a unisex reusable face mask that comes with floral design.

From how many sites do you buy washable face masks? Now check out Masqd.

We encountered many Masqd face mask reviewsposted online. As it is our goal to keep our readers updated about new products and online stores, today, we’re sharing essential details of this face mask.

In light of current events, most of the e-shops are selling face masks. These sites offer an array of services.

Currently, this cloth face mask and the online store are famous in the United State. Both have received a lot of positive attention online.

If you want to buy a comfortable and reusable face mask online, then Masqd face mask is a perfect choice for you. Let us share more details about this face and the site you can buy it from.

What is Masqd?

Masqd is an online store that offers a variety of face masks to combat the shortage that has occurred due to the coronavirus outbreak. Started and run by women, this site sells top-quality face masks that are designed to provide protection from harmful airborne materials.

One of the most popular products sold by this site is Masqd face mask. But is Masqd a legitsite? Read on to know more.

Specifications of Masqd Face Mask:

  • The mask is made with two fabrics – cotton (955) and lycra (5%)
  • You can wash the face mask in the washing machine.
  • The mask comes with stretchable ear loops.
  • The mask has a metal molding near the nose to ensure proper protection.

Benefits of Masqd Face Mask:

  • You can reuse the face mask as it is washable.
  • It protects you from airborne materials that can harm your health.
  • The masks are designed to fit all adults.
  • The adjustable metal molding helps properly seal your face.

How to use Masqd Face Mask?

  • Hold the ear loops and put the mask on your face.
  • Adjust the metal molding around the nose to prevent any gap.

Specifications of Masqd:

  • Website type – reusable face masks for adults and children
  • Shipping time – within 10 days
  • Shipping fee – $4.99 (USPS First Class), $20 (international order)
  • Return – not available
  • Exchange – not available
  • Cancellation of order – contact as soon as possible, before the order gets shipped.
  • Company address – not shared
  • Company contact number – not shared
  • Company email id –
  • Mode of payment – AMEX, Apple Pay, Google Pay, Shop Pay, Diner’s Club, Discover, JCB, Visa, MasterCard

Is Masqd Legit?

The site is recently welcomed in the ecommerce industry. On the ‘about us’ page, the site shares essential information about their business. They have maintained transparency with the visitors by sharing the reason why they chose to start this site.

The site shares a list of names of various organizations they are associated with. It is a good sign as it confirms the legitimacy of the website. All the other information about the shipping and return policy and products are mentioned on the site. In our opinion, this site is legit and sells good-quality face masks.

Pros of buying from Masqd:

  • You can buy stylish and functional face masks.
  • All the face masks are reusable and comfortable.
  • The face masks are available at reasonable prices.
  • The site ships internationally.

Cons of buying from Masqd:

  • You can not return a product.
  • The site does not share any specific period by which you can cancel an order.
  • The site does not share any contact number or address.

What are the customers saying about Masqd?

As the site is recently developed, there are not many reviews available online about the products and services of But we came across many reviews posted on the Masqd face maskpage. A lot of customers have posted happy and positive reviews about the product.

The customers appear to be impressed with the fabric and stylish floral print of the face mask. One customer shares how the site provides fast delivery, and the floral print mask looks very attractive and different. The maximum of the reviews posted by the customers are positive.

Final thought

The site and especially the Masqd face maskare quite popular. The site shares all the vital information about its shipping policy. Also, it shares the specifications about the printed face mask to help customers make a decision.

The site has an SSL certification and is updated regularly. We suggest our customers shop from this site to get their hands on a washable printed face mask. Go ahead and place the order and share your experience with us.

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  1. My experience with this company has not been a positive one. I was treated very poorly by their employees Kara & Lucy.. It all started when I contacted them about not receiving my merchandise and that I keep getting different answers regarding my order. 1st I am told, it shipped, 2nd time I am told it’s shipping soon, 3rd time I was told it shipped and the USPS is to blame.. after I complained about all the excuses and I wanted my merchandise, I was greeted with an email by Kara “breathe your order was shipped.. Relax I am refunding you and now you will still get your order for free!! I then emailed about another order I received an email from Lucy.. I am refunding you for this order too nobody needs your $20.. Funny thing my order was for about $80. In addition they deleted all my comments on their IG.. They delete any negative feedback or comments. They are not honest people and the company is not run by females either.. They are deceiving the public. They should be ashamed of themselves treating customers so poorly in the middle of a pandemic..

    1. I have nothing good to say about Masqd they are nothing but scam artists. They should be ashamed of themselves during this pandemic. I to was told that my order shipped then was told give it a couple days to update well 5days is still no update. Asked for refund only after I told them that I was reporting them. A person who has a health issue wanting to buy made in USA and this happens.

      1. I think they are horrible!! I ordered 3. 2 of them the wire is moving and poking out. Crap product. Beware!!!!

      2. Same experience as the other commenters. I just disputed the charge with my bank as my order never shipped. All questioning or inconvenient comments on IG or FB are deleted by MASQD and the user is blocked from commenting. Talk about a scam company!
        I also co tastes customer service multiple times and received apologies and promises that my order would ship by a certain date which it of course did not.
        When I emailed them again I was told that my order has shipped a week after being placed but FedEx is just slow scanning their packages. It’s been 4 weeks! I’ve ordered other things during this time and don’t have any problems with FedEx not scanning their packages.

    2. They did the exact same thing to me! The order never came! It’s a scam! Nobody should buy from them!!
      People are right! They shouldn’t be doing this during a pandemic! So sad! Taking people’s money!
      They never reply to any emails.. I will have my charge cancelled

    3. I feel the same way . My mask fell apart . I would not recommend this company to ANYONE ! I will be sharing with my customers in my stores !
      They have NO customer service .

      1. Hi Aileen,
        I’m a student journalist writing about this unfortunate scam and am in need of sources. Would you be willing to do a brief interview? If so please contact me via email Thanks!

    4. I have been sent the wrong mask TWICE and told they will give me a store credit instead of refund.
      TERRIBLE CUSTOMER SERVICE for their repeated error.
      Mask may look good but I wouldn’t recommend this company. My email correspondence has been with Lucy. They do not share a phone number to actually speak to me.

    5. same experience. slow delivery only after I sent 10+ emails to chase them… the masks themselves have poor construction and too small in size for male. those who leave the reviews are possibly their staff. watch out for the wires as it moves around to the ear loop, with the sharp ends easily pop out as well. I regret buying from masQd so much…

    6. I think they are horrible!! I ordered 3. 2 of them the wire is moving and poking out. Crap product. Beware!!!!

    7. Horrible customer service. Crappy product the wires come out and move they do not stand behind their product beware

    8. Agree with JB, do not do business with this company! They are scammers! They will take your money and you will not receive what you ordered…ever. They delete any negative comments on social media and then block you, which is why you see so few comments on their social media pages, because there are so few people who have anything good to say about their interaction with this company!

      I went round and round with them for nearly two months before I filed a dispute with my credit card company and then, *magically* just 24 hours after filing my dispute, I received an email from the scammers saying they were offering me a full refund on my order. Imagine that?!? After no response for weeks, suddenly I am being offered a full refund. What stellar business practices they model.

      Stay far away from this company.

  2. Ordered my mask on April 27…..received notification that a shipping label was created on May 5……today is May 13, according to USPS it is still in pre-shipment
    On May 8 customer service assured me if was shipped and tracking would be available in 24-48 hours……as of today May 13 post office says they haven’t received it. Customer service told me today it had shipped and tracking would be available in 24-48 hrs
    Hopefully i will have info or the mask by Friday or i will ask my credit card company to remove the charge

  3. I’ve been waiting 4 weeks for one mask I don’t get replies to my email. Won’t ever order from them again

  4. Please check out their Facebook page you can read all the posts from dissatisfied customers.. They can delete comments on IG but not on FB.. Of course they delete their own snarky & rude comments, but screenshots are taken and re-posted by the actual customer.

  5. I ordered the face masks and was billed for them on May 2nd. I’m still waiting to receive them. Everyone in FB was saying how they received theirs with in 10 days. So far it’s been 16 days.

  6. I just ordered from them last night. After reading this I’m afraid I’ve been had. I’m going to ask for a refund now to see if I can safe time and frustration. I will read reviews first from now going forward.

  7. I have to say I’m in the same situation as the people above. Ordered and paid on 5/3, masks still haven’t arrived. USPS is still in pre-shipment. Unfortunate as MASQD was recommended in a company-wide email where I work. I am now going to warn my co-workers so my peers won’t have to suffer through the same experience.

    1. I hope you got your money back. I ordered a month ago and nothing yet and they’ve blocked me on Instagram and fb and I wasn’t even rude I was just asking about my order that it had been a long time and still haven’t gotten anything.

  8. Hi, I ordered my masks on May 6th and a label was generated on May 15th. I live in San Diego and haven’t received a thing. I made a comment on Facebook stating these same facts. My comment was removed. I then commented again (same facts). They removed that comment, too, and now I’m not allowed to comment any longer. They are stating on Facebook that their orders are received in 10 days or less. If you notice, there’s only positive feedback on FB. Complete fraud. I just emailed them asking when I should expect them. Based on these comments here, I’m not expecting a response. If I don’t receive anything soon, I, too, will fix that with my credit card company. What a sham.

  9. This and several other “verification” articles were all created on May 9 and all have the exact same article supporting this scam business.

    I ordered a UV sterilizer and what they sent me is completely different from the advertisement, doesn’t power on and is cheaply made like a child’s toy. I reached out by email and nothing. I left a one star review of the device and they refused to post it. Now I am unable to comment on their Facebook page and they removed my Instagram comments.

    Since they scammed me and are now ghosting me I will be pursuing a charge back request with my bank and reporting them to the FTC, I recommend you do the same if you are reading this.

    1. I ordered 2 sterilizers and they don’t work. I wanted a refund, especially since I paid over $130 for them, but “Lucy” said no. Did you ever get your refund? If yes, what did you do? Thanks in advance!

  10. This company got 91.00/from my card .still have not received mask it’s been 3 weeks paid 2-day shipping when I started giving bad reviews they blocked me and doing laughing emojis. now im blocked FB and messenger. Don’t order from this place it’s a scam!!!!!!!!

    1. I placed an order On June 19th and to this date the tracking information has not updated! They respond with automated messages and I have requested a refund several times. They have blocked my comments from their Facebook and IG.!

  11. Did not have a good experience with this site. Took over 3 weeks to get my order with zero communication or order number. The masks are of bad quality. They are cheaper now then when I bought them by $20 and they won’t refund me any money. I agree they have to be deleting bad reviews on their site because there’s no way the 3 masks I bought are anywhere near a 5 star product. I cannot believe they are scamming people this badly.

  12. I love these masks. It was 15 days from order to delivery. The USPS tracking system was completely unhelpful until it told me the delivery was in my mailbox. But the masks are great. I will probably order a few more. These are worth the wait we are seeing every where these days.

  13. They took my order and charged me on June 20, 2020. Today is July 1 and I haven’t heard from them or received my masks. Will contact my charge card company tomorrow to see what I can do about this. After reading the other complaints above, I’m not too happy with this company. Seems to be a scam company!

  14. I hardly ever read reviews and should have. I ordered two masks July 3 and the little zipper pouch for the laundry and three little extra carrying cases. Spent about $50. I’m getting the same Robo text from the company saying that it’s USPS is at fault. . I set up the whole tracking thing with USPS and it says they have a shipping label but they do not have the product. You can’t call MASQD and you certainly can’t call USPS. I was on hold for 55 minutes. I’ve written five or six emails to MASQD i’m so disappointed. Definitely leave more bad reviews out there Facebook ,Twitter, Instagram. I see a lot of ads for this company and we’ve got to stop people from buying from them even though they sound like they’re donating masks. If they can’t handle the people who want them so that they can intern donate what good is it doing.

  15. I placed an order for 2 adult masks and 2 children’s masks, as well as filters for the masks on 7/4/20. The total was $71.99. I was charged immediately after my order. I received notification of a shipping label being created on 7/9/20. The tracking has not updated still as of today 7/15/20. It’s not even been scanned in by USPS. I still haven’t received my order. I sent an email 7/14/20 asking the status of the order. I received no response. I commented on posts on their Facebook and Instagram, but was blocked shortly after. I sent two emails again 7/15/20. One in the morning and another this evening stating that I’d be contacting my bank to dispute the charge, to which I received a canned response basically saying I’d receive my order and to be patient. SCAM!!!!!! BEWARE!!!

  16. I had a good experience with the company. I ordered twice and got what I ordered – a total of four masks. The main drawback is that they are very slow. If you order from them allow 3 weeks to get your mask. I don’t know why it’s so slow. But I like the masks and was not bothered by the delay.

  17. I routinely read reviews about a company before purchasing an item. This time unfortunately I did not. I purchased a butterfly mask and pack of 30 filters as a birthday gift for a friend. Close to $50. I received a message from MASDQ that a shipping label had been created on July 23. I ordered the mask on July 12. I have received info that my package has been received by the post office and acceptance is pending. This message has been the same for over a week. Apparently others are going through the same thing. I have gotten 2 messages from “Lucy” telling me the post office in Los Angeles is having issues. However I have ordered other items from different companies in Los Angeles and received them in 4 days. This would be unacceptable under normal circumstances but during the pandemic it is DISGRACEFUL!

  18. I ordered mine and received them 3 weeks ago and received damage product. I tried to call them and there is no number so I emailed them and no response. I am disputing this on my card because I want to return the product for it’s lack of quality but no one will get back to me.

  19. Do not buy these masks. Lousy quality and NO CUSTOMER SERVICE. Once you buy these cheap, thin masks, your stuck. Waste of money.

  20. At first, everything seemed on the up and up. In June I ordered two masks from them. They arrived within two or three weeks. I loved them and everything was fine. Received many compliments on them and they were affordable. So in July, I decided to order some more. I spent over $100 and it has been a month. No masks, no refund, no one is returning my emails or calls. The wretched thing is, your powerless to do anything or take any kind of action because you don’t know who to go to hold them responsible. I only received one or two responses from customer service, every time I check the tracking link, it says it’s in transit from California and it hasn’t been updated in two weeks. I’m still going to go to all media websites and blast them. I don’t care if they block me. I’m going to tell as many people as I can before they try and silence me. They are soulless and putrid for taking advantage of people during a recession and a pandemic. People spending their hard-earned money on masks trying to stay safe and this is what they do? They’ll burn in hell for that.

  21. They need to stop lying to people about their 10 day shipping and then erase your messages asking about your order and blocking you so that any new customers the get won’t see your disappointment. It’s been a month and nothing, I’ve ordered from 2 other websites on Instagram and got my mask within 2 weeks with no problem whatsoever.

  22. Total scam operation. They process the order, send a receipt, charge your card immediately (which is illegal) and then send you an email saying a “shipping label has been completed” for the order and then you never get an update on shipping and the tracking number is not active. They give you excuse after excuse when you e-mail and delete and block you from their FB page if you leave a comment about the problems. It’s unconscionable that they can do this during a crisis. They have time to make masks, do photo shoots, put together fake People and In Style pages claiming they have “celebrity endorsements” etc….. I guess when your stealing money all day long , this is your business. About 10% of people receive product and half that do claim the product is junk, like they buy cheap goods and just ship it occasionally to say they’re fulfilling orders.

  23. The problem is if you leave a negative review on their Facebook and Instagram they delete it and then block you. I called my CC company to dispute the charge and hope I can get it reversed. Ordered Aug 17 and still not shipped. They create a fake shipping label and there it sits. Complete scam..hope this company gets shut down soon so more people don’t get scammed. Thinking I should contact BBB too. They took down the customer service number if there ever was one and now only way to contact them is via email. Just automated response that someone will contact you within 48 hours but then nothing happens.

  24. Do you have an email address for them? – I cant even find one and they charged me over a month ago and i have not received my order!

  25. I ordered from this company over a month ago – they took my payment and said my order was shipped but i have not received it and i cant find an email address for them. Does anyone know how to contact them?

  26. This company boasts that it is minority and female-owned . I do not believe this to be true or that the masks are made in the U.S. I placed my order and was told it would ship in 8 to 10 days. A shipping label via FedEx was created and the order was never shipped. They blamed FedEx for two weeks and then, I called FedEx. The package was never dropped off. This is what they do. Then, when you try to reach out about your order, you can only do so via email. I found two phone numbers via the BBB, but neither one of them accept incoming phone calls. There are also multiple complaints on the BBB site that are all similar to what I am describing. Their Instagram does not allow you to comment. I commented on the FB page asking where my order is and they blocked me. I have been back and forth with their ridiculous customer services for weeks now. There is never a solution offered and they don’t want to refund your money. I have decided to take it up with AMEX to dispute this fraudulent fake company selling face masks during a pandemic.

  27. DO NOT BUY FROM THIS COMPANY! They will take close to a month to ship your product and if you don’t like it you are sh*t out of luck because all sales are FINAL. Their masks are a scam too, I bought the sports mask and it’s literally the HARDEST mask to breathe in out of all the NORMAL masks I own. It’s supposed to be the easiest!

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Abigail Hazel
Greetings, I’m Abigail Hazel. I’m a web developer living in Australia. I am a fan of travel, reading, and writing. I’m also interested in fitness and running.You can read my articles on my website. Thanks!